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NYC • SPECIAL EDUCATION SERVICES

School email builder

An adult holds her head over paperwork while another adult talks on the phone beside her.
Illustrative stock photo. People pictured are not IEP Hours clients.

Three emails NYC parents send most often, assembled from your answers into a draft you can edit, copy and send yourself.

What it does

You pick the situation, add what you know, and the builder writes a short, factual email. It keeps what you know separate from what you still need the school to confirm, so a guess never turns into a claim. There are no deadlines or legal threats in it, because it cannot know your case.

What it does not do

Build your email

Answer what you can. Leave anything blank and the draft will say you still need to confirm it. Nothing you type is sent anywhere or saved; if you refresh or close this page, unsaved edits are gone.

Questions families ask

Should I send the draft as it is?

Read it first. Fix anything in brackets, delete lines that do not apply, and make sure every sentence is something you can show is true.

Who should I send it to?

Start with your child's teacher or the school's IEP team, and copy the parent coordinator. If the CSE handles your child's case, send it to the CSE office for your district; the borough pages list them.

What if the school does not answer?

Note the date you sent it, wait a reasonable time, and send a short follow-up. If sessions are still being missed, keep your log going and consider a free callback.

A mother rests her head on one hand at her laptop while her children play nearby.
Illustrative stock photo. People pictured are not IEP Hours clients.

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There is no cost to you, now or later.

Please don't include your child's name, IEP or medical details here. We'll ask what we need when we call. Privacy policy. IEP Hours may receive a fee from some providers we refer families to; it never costs you anything.