Get a free callback

NYC • SPECIAL EDUCATION SERVICES

Finding a Provider Who Accepts Your NYC RSA

A woman refers to a notebook during a phone call.
Illustrative stock photo. People pictured are not IEP Hours clients.

An authorization only helps if you can find a suitable provider. An organized search helps you compare openings without repeating the whole story.

Prepare a short inquiry

Describe the authorized service, preferred area, available times, and whether you need a particular language. Ask whether the provider accepts your authorization before sharing detailed records. Use the official NYCPS independent-provider information as a starting point rather than assuming every private therapist participates.

Ask what a yes includes

Ask who would actually deliver the service, when they could start, and where sessions would occur. Check whether the arrangement fits the authorization and what approvals are still needed. Check whether the appointment is an intake or an approved first session. Ask how cancellations and progress updates are handled.

Document an unsuccessful search

If a provider is full or can't accept the authorization, note the date and reason. Share a concise search summary with the school or CSE and ask for further assistance. Keep searching and requesting updates without assuming that a waiting list resolves the missed-service question. If the delay continues, discuss your options with a qualified advocate or attorney.

Your next-step checklist

Request a free callback if you would like help finding your next step. No cost to parents.

Related guides

Official background: NYCPS: Finding an independent provider. Sources checked October 15, 2026. These checklists help organize your questions; follow current official instructions and your own documents.

General information, not legal advice. Time limits apply. Speak to a qualified advocate or attorney about your situation.

Questions families ask

Does being on a provider list mean someone is available now?

No. Contact the provider to confirm current availability and whether it can accept your specific authorization.

A mother rests her head on one hand at her laptop while her children play nearby.
Illustrative stock photo. People pictured are not IEP Hours clients.

Get a free callback

There is no cost to you, now or later.

Please don't include your child's name, IEP or medical details here. We'll ask what we need when we call.