If a service log conflicts with your calendar or your child's attendance, identify the exact entries you question. Specific questions are easier to answer than a claim that all the records are wrong.
Preserve the original record
Keep the file exactly as you received it and make your notes on a separate copy. Record when you received it and the period it covers. Check abbreviations, dates, units, and provider names before deciding that an entry is incorrect. Ask for explanations of unfamiliar codes.
Create a short discrepancy list
Use columns for the service date, what the school record says, what your information says, and the document supporting your concern. A message canceling an appointment or an attendance entry may help clarify a particular date. Mark uncertain information as uncertain, and avoid filling missing dates with assumptions.
Request clarification in writing
Send the specific entries and ask the school to explain or review them. Keep its response alongside your comparison. If the explanation doesn't resolve it, ask about the record-review process and discuss the discrepancy with your representative. Don't alter a service log or sign an attendance statement that you believe is inaccurate merely to move paperwork along.
Your next-step checklist
- Save an unchanged copy of the log.
- Identify dates and supporting documents.
- Request a written explanation for each discrepancy.
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Related guides
Official background: U.S. Department of Education: Inspect and review records. Sources checked October 15, 2026. These checklists help organize your questions; follow current official instructions and your own documents.
General information, not legal advice. Time limits apply. Speak to a qualified advocate or attorney about your situation.
