Repeated cancellations can be hard to piece together later. A cancellation log helps you track scheduled sessions, completed sessions, and proposed replacements without overstating the gap.
Use one row for each appointment
Record the scheduled date, service, duration, who canceled, and the explanation provided. Keep the original message if there's one. If the school says the session occurred at another time, add that date and ask for confirmation rather than leaving both entries marked as missing.
Distinguish a proposal from a completed session
A suggested replacement appointment isn't the same as a delivered session. Use separate labels such as proposed, confirmed, completed, and canceled. This is especially helpful when several providers or family members manage the calendar. Record the actual length of a completed session if it differs from the planned length.
Ask about a workable response
Send a short summary of the pattern and ask how the school plans to provide the recommended services consistently. Describe scheduling limits that affect your family. If you disagree about what was delivered, request the records and flag the specific dates. Whether additional relief is appropriate depends on the circumstances; a cancellation log is evidence to discuss, not an automatic award calculation.
Your next-step checklist
- Save cancellation notices.
- Track proposed and completed replacement sessions separately.
- Ask for a plan to reduce repeated interruptions.
Request a free callback if you would like help finding your next step. No cost to parents.
Related guides
Official background: NYCPS: The IEP. Sources checked October 15, 2026. These checklists help organize your questions; follow current official instructions and your own documents.
General information, not legal advice. Time limits apply. Speak to a qualified advocate or attorney about your situation.
