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NYC • SPECIAL EDUCATION SERVICES

Possible outcomes

A mother helps her daughter follow a lesson on a laptop.
Illustrative stock photo. People pictured are not IEP Hours clients.

No one can promise a result, but these are the ways a case usually ends.

The school starts the services

Sometimes a letter or a meeting is enough to get a missing service started. That fixes the future, but it doesn't by itself make up the time already lost, so ask about that too.

A settlement

The DOE and the family agree on a set number of tutoring or therapy hours, usually with a deadline and a way for the provider to be paid. This is a common result and avoids a hearing.

A hearing order granting services

The impartial hearing officer orders compensatory services: a type of service, a number of hours, and often a time limit to use them. An order may also direct the DOE to provide current services, evaluations, or authorizations to use an independent provider.

A partial award

The officer may award fewer hours than requested, for example only for periods the records clearly show were missed.

A denial

The claim may be denied, for example if the records show services were delivered or the claim is too old. A denial doesn't stop a family from raising new problems later.

An appeal

Either side may be able to appeal a hearing decision to a New York State Review Officer within strict deadlines.

After any award

There's still work to do until the hours are used. See how to use them before they expire, or let us refer you to a provider.

Questions families ask

Can I get money instead of services?

Compensatory awards are generally for services, not cash paid to the family. Payment usually goes to the provider.

What if the DOE doesn't follow the order?

Families can raise an unimplemented order through the DOE's implementation process or with their attorney.

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Illustrative stock photo. People pictured are not IEP Hours clients.

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